1. Alaska (RESIDENTS ONLY):
If your issue is unresolved by CoinX, Inc. Customer Support at 1-844-230-4996, please submit formal complaints with the State of Alaska, Division of Banking and Securities. Please download the form here: https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf Submit formal complaint form with supporting documents to: Division of Banking and Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at firstname.lastname@example.org or call Nine Zero Seven Four Six Five Two Five Two One.
2. Florida (RESIDENTS ONLY):
Florida residents may contact the Florida Department of Financial Services with questions or complaints regarding CoinX, License Number # FT230000095 at: Florida Department of Financial Services 200 East Gaines Street Tallahassee, Florida, 32399 Main Telephone Number 1-800-342-2762.
3. Maryland (RESIDENTS ONLY):
The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding CoinX, License Number # 1091184 at: Office of the Commissioner of Financial Regulation 500 N Calvert Street #402 Baltimore, Maryland 21202 Main Telephone Numbers: 410-230-6100 or toll free at 888-784-0136
4. Texas (RESIDENTS ONLY):
If you have a complaint, first contact the consumer assistance division of CoinX at 1-844-230-4996. If you still have an unresolved complaint regarding CoinX’s money transmission currency exchange activity, please direct your complaint to: Texas Department of Banking 2601 North Lamar Boulevard Austin, Texas 78705 1-877-276-5554 (toll-free) www.dob.texas.gov